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The growing popularity of new communications services and technologies has led to a dramatic increase in the demand for phone numbers in several regions across Canada. To facilitate this, the telecommunications companies across Canada and the U.S. are moving to 10-digit dialling, a dial format long required in many other continents such as Europe.

NOTE: 10-digit dialing will not affect highspeed DSL or wirless Internet customers.

As of June 17, 2006, all customers in the 519 area code must dial the 519 prefix before the local number. This means all govital Internet dial-up customers must update their computers in order to connect to the Internet.

• Instructions to update your computer for 10-digit dialing
• Read more about 10-digit dialing at www.dial10.ca

Dates to Remember

As of June 17, 2006

  Start using 10-digit dialing for all local communications.

  If you dial only 7 digits, before your call is connected you will hear a recorded message reminding you to dial all 10 digits the next time.

  Warning! This message may disrupt data transmission in certain cases (Internet, fax machines, etc.).

As of October 21, 2006

  10-digit local dialing is mandatory.